We hope you will love your Pet Remedies Naturally purchase but if you are not entirely satisfied, please email to firstname.lastname@example.org for a Returns Authorisation.
Once we have authorised the return, please return the goods within 14 days unused and in the original packaging and we will arrange an exchange or refund by the same payment method.
Please note that we do not refund postage costs for returned items (unless the product is faulty or picked and sent erroneously by us) but your exchange will be sent back to you free of charge. If you need any help with this please email us email@example.com.
We currently do not charge a restocking fee unless the item has been despatched by a third-party (e.g. shipped directly by manufacturer).
All items are dispatched from within the UK & include VAT.
Please email us at firstname.lastname@example.org if you have any queries at all.